Cuillin Beads Terms and Conditions
Please read the following terms and conditions carefully - you may wish to print this page out for future reference.
1. Contact Details
Cuillin Beads
Druimgorm
Bridge Road
Portree
Isle of Skye
IV51 9ER
Scotland
Phone: 01478 612705 or 07747 038630
E-mail Susan
2. These Terms and Conditions do not affect your statutory rights.
3. By placing an order, you are offering to buy goods at the price stated subject to our terms and conditions.
4. We aim to deliver within 14 working days from receipt of order. Our range also now includes some special custom made pieces which are made to order, you will be contacted to discuss delivery of these items before your order is processed, special return conditions apply to custom made pieces. If an item is temporarily out of stock and dispatch is anticipated to be greater than 10 days, we will contact you by e-mail or telephone to arrange a new delivery date, if this is not satisfactory a refund will be given. We cannot be held liable for any loss you may suffer as a result of late delivery or cancellation of your order. If you have any questions regarding delivery please e-mail Susan or telephone 01478 612705 quoting your order number.
5. A binding contract is formed only when you receive confirmation from us that your order has been accepted. You may cancel your order within 7 days of receiving your goods and will receive a refund for the cost of the item providing you take reasonable care of the goods while in your possession and return the goods by Royal Mail recorded delivery. Due to hygiene reasons earrings are non returnable.
6. Please check the goods on delivery. If goods are delivered damaged or faulty you must inform us within 5 days of delivery and we will arrange collection and replacement at our expense. This clause also applies to earrings. If you do not inform us within 5 days we shall have no liability for goods said to be damaged on delivery. This does not affect your statutory rights.
7. We accept payment by cheque or credit crad via paypal (a Paypal Account is not required). Cheques to be made payable to S MacLean-Cuillin Beads.
8. To order goods you must be at least 18 years of age.
9. Images may not show the actual size of items. All sizes, weights and measurements are approximate and are included for guidance only.
10. All personal details entered by our customers remain secure with Cuillin Beads. We do not supply or sell customers details to any outside organisation. We will endeavor to take all reasonable care, in so far as it is possible to do so to keep all details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering.
11. Cuillin Beads do not accept any responsibility for any Web site not under our control, which may act as a portal to our site or be connected by a link with our site.
12. Cuillin Beads reserves the right to refuse the supply of goods at its discretion.
13. These terms and conditions are subject to change at any time without prior notice to you. We recommend that you print and keep a copy of these terms and conditions.